Terms and conditions

Cancellations

Appointments may be cancelled without charge up to 24 hrs prior to your visit.

However, we would ask that if you have an appointment booked by special arrangement and it is outside our normal working hours you allow at least 48hrs notice before cancelling.

Should you wish to cancel within 24 hours of an appointment, or if you fail to attend an appointment without notice, you will be charged based on the full time that has been allocated.

Emergency Appointments

We aim to see all emergency patients within 24 hours.

If your appointment is within normal working hours and you are already an existing patient of this practice there will be no additional charge. However if we see you outside normal working hours or you are a new patient there will be an additional call out fee, as well as any treatment costs.

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